Frequently Asked Questions
Before reaching out, you might find the answer to your question in our comprehensive FAQ section. We've compiled answers to the most common questions about our courses, platform, and policies.
Response Times
We strive to respond to all inquiries as quickly as possible:
- Email inquiries: Within 24 hours during business days
- Phone calls: Immediate assistance during business hours
- Technical support: Within 2-4 hours for urgent issues
- General questions: Within 24-48 hours
What to Include in Your Message
To help us provide the best assistance, please include:
- A clear description of your question or issue
- Your account email address (if applicable)
- Course name (if your inquiry is course-specific)
- Any error messages you may have encountered
- Your preferred method of response
Other Ways to Connect
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